At Cadence, cycling beginners, enthusiasts and triathletes of all abilities feel
instantly at home and naturally a part of an environment designed to cater
to their every need. Stop by the first of our Cadence Cycling & Multisport
Centers and you'll agree that we have succeeded in building the cultural capital
of the cyclist's and triathlete's universe. You'll see that Cadence sets a
new standard, a new direction, for high-end products, world-class coaching,
and unparalleled services.
The Cadence Concept
From its conception it was established that Cadence must
employ only the most knowledgeable and most agreeable experts
in the industry. In addition to this, we had to ensure
that our employees are passionate about the sports we love,
cycling and triathlon. To satisfy our strict requirements,
Cadence sought out and selected key individuals to head
up each of its departments: coaching services, mechanical
services, and retail sales.
Customer Satisfaction
At Cadence, customer satisfaction is not an after-thought.
We founded and built Cadence on the principle of not simply
satisfying our customers, but of surpassing their expectations.
At Cadence, our culture revolves around providing unparalleled
customer service. We may sell high-end products and provide
world-class coaching, but we take enormous pride in realizing
that our core business is driven by satisfied customers.
As consumers ourselves, we realize products and services
alone do not make for satisfied customers; we know that,
above all, each person deserves to be treated as a unique,
important, and valued friend. This fundamental principle
guides us in the way we treat people, the products we carry,
the staff we hire, and the relationships we forge in our
industry.
Individualized Coaching Programs to Ensure your Evolution
as an Athlete
Hands down, Cadence's cycling and triathlon training staff
rank as the world's premier assemblage of certified, professional
coaches. At Cadence, we seek out only professional, dedicated,
qualified and diligent coaches with proven track records
both on and off the world's greatest racing circuits. No
other coaching organization in the world can equal Cadence's
caliber of coaches or coaching.