UTR008: An Interview with Raabia Shafi

Raabia serves HQ as a Client Advisor, a dynamic role that involves consulting on organizational culture, designing and facilitating customized workshops, and developing HQ’s business. She blends adult learning theories with human-centered design principles, like empathy and journey mapping, to gather and synthesize insights and create meaningful solutions for her clients’ needs. She is passionate about helping service providers across all industries empower themselves to build and sustain their strategic visions. In this episode, we’ll cover: “The transformative power of hospitality” Putting your team first so they are empowered to give your guests exceptional experiences Word of mouth is the best form of advertising Being new to NYC, eating alone on Super Bowl Sunday, and being “treated like family” by the restaurant staff The best places to find Raabia Shafi: hospitalityq.com LinkedIn

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UTR007: An Interview with Mike Spriggs

Mike Spriggs is the owner of Gage + DeSoto—a unique resource at the intersection of cycling and design, which is based in New York City. His company specializes in Books, magazines, modern ephemera, and commentary regarding pro cycling. Mike, thank you so much for being on the show! In this episode, we’ll cover: How Gage + DeSoto started as a “vanity project” so Mike could enjoy graphic design Do people even care if athletes are doping? Emulating Formula One How Mike’s love of cycling started as a kid in the suburbs of Boston having the freedom to go wherever he wanted on his bike The best places to find Mike Spriggs: gagedesoto.com Twitter

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UTR006: A Highlight of my interviews on Up The Road

For today’s episode, I’m changing things a bit. Since launching Up The Road, I’ve had the honor of interviewing some amazing people who are passionate about cycling. This episode highlights our conversations of our love of being on the bike and traveling the world. Enjoy! In this episode, we’ll cover: Seven-time U.S. Ocean Ironman Champion, winner of over forty National and International Lifesaving Titles, and Emmy-nominated sports broadcaster, Craig Hummer. Former professional cyclist with BMC Racing Team and performance director for the BMC development team, Scott Nydam CFO of Seven Cycles, Jennifer Miller. Indie pro MTB & road cyclist, journalist, coach, brand consultant, and the creator of CrankPunk, Lee Rodgers. Owner of PezCyclingNews.com, Richard Pestes

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UTR005: An Interview with Richard Pestes

Richard Pestes is the owner of PezCyclingNews.com. He decided to build a website to offer pro cycling reporting the way he wanted to read it. He thought reading about this amazing sport could be as fun as actually being at a race, and set out to convey the sights, sounds, and even the smells, as readers would experience them in person. What started as something to fill time between job interviews soon became a full time job itself, and today counts cycling fans from every corner of the globe as loyal readers, and friends. In this episode, we’ll cover: How a hobby while being in between jobs turned into a thriving business Richard’s background in advertising and marketing How he built a community of writers What it’s like to travel the world and report on races The best places to find Richard Pestes: pezcyclingnews.com Twitter LinkedIn

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UTR004: An Interview with Lee Rodgers

Lee Rodgers is an indie pro MTB & road cyclist, journalist, coach, brand consultant, and the creator of CrankPunk. CrankPunk Coaching Systems comes with the same no-nonsense, get-on-with-it attitude you’ll find in the articles Lee writes about cycling. This extends to his approach to training, riding and racing. He knows how to get strong, He knows how to make a comeback, He knows how to manage tight time schedules, and he knows how to win – and most important of all, he knows how to effectively communicate these things to others so that they too can achieve their dreams and make improvements – in short, he knows how to coach. In this episode, we’ll cover: Lee’s strong view on doping How journalist were unethical by not asking questions about doping Should riders be banned for doping? The best places to find Lee Rodgers: crankpunk.com Twitter Facebook YouTube

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